Thank you for any advice about scheduling pick ups so they actually happen. By understanding the fees involved and following the tips provided. However, clients should be aware of the fees involved in the pickup services, which are based on factors such as package size, weight, and destination. The drivers are great, the website, not so much. FedEx pickup services offer a convenient and cost-effective way for individuals and businesses to ship packages worldwide. I've looked all over the FedEx site and the info is all about scheduling the pickup and not so much about what to do when no one picks it up. To schedule a FedEx pickup, clients can initiate the process through the FedEx website or by calling the customer care service. I'm just trying to figure out how to schedule a pick up that actually happens. No one from FedEx came to pick up the packages. The packages were left outside on the porch all day on the scheduled day during the scheduled window and I was home all day. Alternatively, if you have FedEx account, you can either hand the shipment to our courier at the time of regular pickup, or book online for a courier to pick up. Every other time, the status of the pickup remains "scheduled" until the next day when it's listed as "exception", stating there was no package available to pick up. If you have been provided with a return label by your supplier, please provide us the 12-digit Air Waybill number from the label. Pickup & Dropoff Pickup and Dropoff Service Guide Ship now Start here to learn what you can do at our network of convenient shipping locations, from FedEx Office Print and Ship Center locations to other FedEx locations around the country where you can drop off packages, purchase supplies and more. Of those 5 times, the driver has shown up to pick up the package once. 11-19-2020 02:58 PM Hi Jeremy, ShipStation recently added the option to schedule pickups for FedEx Ground and Express shipments directly within ShipStations Shipments tab. Your booking request will always be scheduled for the following business day (i.e. Can any of the FedEx folks out there help me understand how home package pickup works? I've set up an account and have scheduled home pickup of packages for FedEx delivery 5 times. To schedule a pickup online, simply log in to your FedEx account and select the pickup option.
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